Mind Warriors (Addlestone) CIC – Company No. 1717565

Privacy Policy
Who We Are
Mind Warriors (Addlestone) CIC is a Community Interest Company based in England that provides
peer support and wellbeing activities for individuals experiencing emotional and mental health
challenges.
Website: www.mindwarriorsaddlestone.co.uk
Our Commitment to Privacy
We are committed to protecting and respecting your privacy. This Privacy Policy explains how we
handle personal information and your rights regarding any information we may hold. We will ensure
we follow the general data protection regulation regulations (GDPR) 2018 and uphold the laws
related to processing of personal information to directors, volunteers and Participants. We will also
ensure that we abide by the Data (Use and Access) Act 2025 (DUAA).
Information Collected Through Our Website
Our website does not collect personal information directly from visitors.
Specifically:

• We do not use contact forms.
• We do not offer newsletter sign-ups.
• We do not accept referrals through the website.
• We do not process donations through the website.
• We do not offer online event bookings or registrations.
• We do not use Google Analytics or similar website analytics services.
• We do not use Facebook Pixel or other tracking technologies.
  As a result, we do not routinely collect personal information through our website.
  Cookies
  Our website does not intentionally use cookies for analytics, advertising, or visitor tracking purposes.
  Mind Warriors (Addlestone) CIC©
  Registered in England & Wales Company No. 17175651
  However, some cookies may be placed by your web browser or website hosting provider as part of
  the normal operation of the website. You can manage or disable cookies through your browser
  settings.
  Personal Information Held Outside the Website
  While our website does not collect personal information, Mind Warriors (Addlestone) CIC may hold
  personal information provided directly by participants, volunteers, or individuals accessing our
  services. Under the GDPR legal framework, directors, volunteers and participants can access
  information held on them, via a subject access request. As per the GDPR, requests should be
  processed and information provided within a 30-day period. If, due to exceptional circumstances we
  are unable to fulfil this, we will let you know. Under the Data (Use and Access) Act 2025 (DUAA), the
  rules have changed and there is now a stop the clock policy. This means that until the request,
  identification information and in certain circumstances a fee are all obtained, (for example if the
  request is manifestly unfounded or unreasonable), the request will be on pause. If all necessary
  information is not provided the case can be closed. This rule also applies if the request is too broad
  and the data controller needs to narrow it down.
  Also, the Data (Use and Access) Act 2025 (DUAA) allows data controllers to do reasonable and
  proportionate searches, meaning there is no longer a duty to search every database and file. We will
  ensure that we follow these new procedures.
  If you wish to have copies of any information held on you, please let us know and we will provide you
  with a form to ensure we provide you with the correct information.
  Under the Freedom of Information 2000 anyone can make a request for information about Mind
  Warriors (Addlestone) CIC, unless it is exempt or is already publicly available
  Complaints
  As per the DUAA, if you wish to complain there is a statutory right to complain about how individuals
  can complain to the data controller.
  Please email: info@mindwarriorsaddlestone.co.uk if you wish to complain about our handling of
  your data.
  Please include all reasons you are unsatisfied with how your information has been handled. We will
  acknowledge this as soon as possible, within a maximum 30-day timescale and ensure it is
  responded to without delay.
  If you remain unsatisfied with the response, please contact the Information Commissioner’s Office
  (ICO) on how to raise a complaint with them.
  Mind Warriors (Addlestone) CIC©
  Registered in England & Wales Company No. 17175651
  This information we handle may include:
• Names
• Telephone numbers
• Email addresses
• Emergency contact details (where required)
• Information voluntarily provided to enable participation in our activities
  How We Use Personal Information
  Any personal information we hold is used only for legitimate purposes connected with the operation
  of Mind Warriors (Addlestone) CIC, including:
• Communicating with participants and volunteers
• Managing support groups and activities
• Ensuring participant safety and wellbeing
• Meeting legal and safeguarding obligations
• Administering our services
  Sharing Information
  We do not sell, rent, or trade personal information.
  We will not share personal information with third parties unless:
• The individual has given consent;
• Sharing is required by law;
• Sharing is necessary to protect someone’s safety or welfare; or
• Sharing is required as part of a safeguarding concern.
  Storage and Security
  Personal information is stored electronically using reasonable security measures designed to prevent
  unauthorised access, disclosure, alteration, or loss.
  Access to personal information is restricted to authorised directors and volunteers who require
  access for legitimate organisational purposes.
  Mind Warriors (Addlestone) CIC©
  Registered in England & Wales Company No. 17175651
  WhatsApp and Facebook Groups
  Mind Warriors (Addlestone) CIC operates private WhatsApp and Facebook groups to support
  communication within our community.
  By joining these groups, participants acknowledge that certain information, such as their name,
  profile information, and contact details, may be visible to other group members in accordance with
  the settings and policies of WhatsApp and Facebook.
  Participants should review the privacy policies of these platforms before joining.
  How Long We Keep Information
  We will only retain personal information for as long as necessary to fulfil the purpose for which it was
  collected, to meet legal obligations, or to comply with safeguarding requirements.
  Information that is no longer required will be securely deleted.
  Your Rights
  Under UK data protection law, you have the right to:
• Request access to your personal information;
• Request correction of inaccurate information;
• Request deletion of your information where appropriate;
• Object to certain types of processing;
• Request restriction of processing in certain circumstances;
• Lodge a complaint with Mind Warriors (Addlestone) CIC
• Lodge a complaint with the Information Commissioner’s Office (ICO).
  For more information about your rights, visit the ICO website.
  Contact Us
  If you have any questions about this Privacy Policy or how we handle personal information, please
  contact:
  Mind Warriors (Addlestone) CIC
  Email: info@mindwarriorsaddlestone.co.uk
  Mind Warriors (Addlestone) CIC©
  Registered in England & Wales Company No. 17175651
  Changes to This Policy
  We may update this Privacy Policy from time to time. Any changes will be published on this page and
  will take effect immediately upon publication.
  Adopted on: 13th June 2026
  Next Review Date: 13th June 2027
  Mind Warriors (Addlestone) CIC©
  Registered in England & Wales Company No. 17175651